Refund and Returns Policy – Sachaai aur Aitmad

Hazrat Ali (R.A) ka Qool:

سچائی جیسی کوئی تلوار نہیں ہے۔

(Sachaai jaisi koi talwar nahi hai)

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Policy ka Matan (Roman Urdu):

Ruhani Deals par hamara bunyadi usool Sachaai (Honesty) hai. Hum chahte hain ke hamare aur aap ke darmiyan har muamla bilkul saaf aur sacha ho. Agar aap ko hamari kisi deal ya product (Atr) se mutaliq koi shikayat hai, to hum usay sachaai ke sath hal karne ka wada karte hain.

Wapsi ke Usool (Returns):

1. Sachaai ki Buniyaad: Agar product waisa nahi hai jaisa website par dikhaya gaya tha, to aap 7 din ke andar wapsi ki request bhej sakte hain.

2. Product ki Halat: Wapsi ke liye zaroori hai ke Atr (fragrance) ki bottle seal pack ho aur istemal na ki gayi ho.

3. Paisa Wapsi (Refund): Jab humein aap ka parcel wapas mil jaye ga aur hum usay check kar lenge, to hamari team 5 working days mein aap ki poori raqam aap ke account mein transfer kar degi. Hum is muamle mein poori sachaai aur zimmedari se kaam lenge.

Amal (Action): Aik dukandar jab dekhta hai ke us ke product mein koi choti si kharabi hai, to wo customer ko dhoka dene ke bajaye sach bol deta hai aur usay sahi cheez deta hai. Ye sachaai hi hai jo karobar mein barkat aur logon ka trust paida karti hai.